Privacy Policy

1. Information We Collect

We may collect the following categories of information when you interact with our Services:

• Account and Contact Information

  Name, email address, phone number, business details, and other information you provide when creating an account, submitting a contact form, or communicating with us.

• Usage and Technical Data

  Information about how you access and use our Services, including IP address, browser type, device identifiers, pages viewed, and timestamps, typically collected through cookies and similar technologies.

• Financial and Transactional Information

  Where applicable to our Services, information related to account activity, preferences, and transactions you choose to share with us for the purpose of providing our Services.

• Communications

  Records of correspondence if you contact us, including support requests, feedback, and survey responses.

2. How We Use Your Information

We may use the information we collect for purposes including, but not limited to:

• Providing and Improving Services

  To operate, maintain, and enhance the features and functionality of our Services.

• Communication

  To respond to inquiries, send administrative notices, and provide updates relevant to your use of our Services.

• Security and Compliance

  To detect, prevent, and address fraud, unauthorised access, and other potentially harmful or unlawful activity.

• Analytics

  To understand usage patterns and improve the design, content, and performance of our website and Services.

3. Legal Basis for Processing

Where applicable under data protection laws such as the UK GDPR or EU GDPR, we process personal information on the basis of one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our Services, provided such interests are not overridden by your rights and freedoms.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, and gather analytics about usage. You can control cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of our Services.

5. Sharing and Disclosure of Information

We do not sell personal information. We may share information with:

• Service Providers

  Third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support, under appropriate confidentiality and data protection obligations.

• Legal and Regulatory Authorities

  Where required to comply with applicable law, regulation, legal process, or governmental request.

• Business Transfers

  In connection with a merger, acquisition, reorganisation, or sale of assets, subject to confidentiality arrangements.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

7. Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

If your information is transferred to and processed in a country other than your country of residence, we will take appropriate steps to ensure that such transfers comply with applicable data protection laws, including the use of appropriate contractual safeguards where required.

9. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Access and Portability

  Request a copy of the personal information we hold about you.

• Correction

  Request correction of inaccurate or incomplete personal information.

• Deletion

  Request deletion of your personal information, subject to certain legal exceptions.

• Objection and Restriction

  Object to or request restriction of certain processing activities.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to your request.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post the updated version on this page and revise the "Last updated" date accordingly. Continued use of our Services after any changes constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details listed on our Contact page.